Privacy Policy

Certain terms may be used with the same meaning, irrespective of whether they denote a singular meaning or a plural meaning.

• Account: refers to a new and unique account for a customer to access Patna Cabs’ services.
• Company: Terms such as “we," “us,” or “our” refer to Patna Cabs, Patna, Bihar.
• Cookies are small files placed by any website on the customer’s device that contain the user’s browsing history.
• Country: Bihar, India
• Affiliate: This means an entity that controls, is controlled, or is under common control with a party, wherein “control” refers to holding 50% or more shares or any other securities eligible to vote for the election of directors or other levels of authority.
• Device: Any electronic gadget that can access the services of Patna Cabs.
• Personal data is personal information provided by an individual.
• Service- Website
• Service Provider: A person who processes data on the company’s behalf. These are organisations or individuals outside the main company that provide services on behalf of the company.
• Usage Data: Details are collected automatically, either by using the service or from the service infrastructure.
• Website: Patna Cabs’ web domain, https://www.patnacabs.com/.
• You: Any individual or company unit on behalf of which the individual is accessing the service.

Types of data collected by Patna Cabs

Personal Data

While accessing our services, we may ask for certain personal information that could be used to identify or contact you. These may include, but are not limited to: First and last name

• Date of Birth
• Contact Number
• Email Address
• Residence Address
• Usage Data

Usage Data

This is the information that gets collected automatically. These include your device’s IP address, browser version, the pages of your site that you view, the time you spend on those pages, and other diagnostic data. This information may be automatically collected whenever you visit our services. However, additional information may vary depending on the type and model of mobile or other device that you use. These include the IP address of your mobile device, the mobile’s operating system, and other related data. Information sent by your browser may also get stored in our databases whenever you visit our services or access them through a mobile device.

Tracking technologies and cookies

We use cookies and tracking technologies to track activity on our service and store certain information. These help us track information as well as improve our services. The tracking technologies that we use are:

Cookies (browser cookies): These are small files on your device. You can either instruct your browser to deny all cookies or to indicate when they are being sent. But you may be unable to access some parts of our services if you don’t accept cookies.

Web Beacons: Some parts of our service and emails may contain small electronic files known as web beacons (also called clear gifs, pixel tags, and single-pixel gifs) that allow the company, say, to count users who have visited those pages or opened an email for other similar website statistics.

Cookies that we use

We use both persistent cookies and session cookies for our services. Persistent cookies remain on your device as and when you go offline, while session cookies get deleted the moment you turn off your browser.

1. Necessary/Essential Cookies Type: Session Cookies

These cookies provide you with services available on the website and help you access some of the features. They help authenticate users and warn them about fraudulent usage of user accounts. Services that you have opted for may not be provided in the absence of these cookies, and these are only used to help you avail of those services.

2. Cookies Policy/Notice Acceptance Cookies Type: Persistent Cookies

These are used to check whether users have accepted the use of cookies on the website.

3. Functionality Cookies Type- Persistent Cookies

These cookies help us provide a more personalised experience to users whenever they enter our website, such as remembering their preferences like login details and language selection.

Use of Personal Data

We use your personal information only:

• To continuously monitor and assess the quality of our services, including the usage of our services.
• To enrol you as a user of our services. Your personal data allows us to grant you access to different services and features that you can avail of as a user.
• To upgrade your subscription with Patna Cabs,.
• To connect with you via emails, telephone calls, SMS, or any other form of communication, such as push notifications via mobile applications for updates.
• To update you on our services and new offers, if any, unless you have opted to receive such information.
• In case of restructuring, reorganisation, dissolution, or some other sort of transfer or sale of some or all our assets, due to or as a part of bankruptcy, liquidation, or anything on similar lines, your personal data with us is valued among the assets transferred.
• For other purposes such as identifying user trends, analysing data, assessing the effectiveness of our campaigns, etc., in order to improve and enhance our services.

Personal data may be shared in the following scenarios:

• With Service Partners: To evaluate the use and effectiveness of our service, we will contact you.
• Business Transfers: In case the company undergoes a merger, negotiation, or acquisition, your personal information may be shared during the transmission process with the other company.
• Affiliates: Our affiliates, such as our parent company, our subsidiary, or any other companies under our control, may gain access to your details for the purpose of honouring this privacy policy.
• Business Partners: Sharing your data with our business partners will offer you certain products, services, or promotions.
• Other users: When you share your personal information with other individuals publicly, the data may be viewed by all users and get distributed outside.
• With your consent: Sharing personal data for any other purpose would strictly be done only with your consent.

Retention of Personal Data

Your personal data will only be retained for the purposes mentioned in the privacy policy. Your personal information will also be used as long as it is required to comply with our legal obligations, settle disputes, and enforce our legal agreements and policies. Patna Cars would also retain your usage data for the purpose of internal analysis, which is generally retained for a shorter period of time. However, there might be exceptions in cases when the company uses the data to strengthen security or improve the functionality of our service, when it is legally obligated to retain it, or for extended periods.

Transfer of Personal Data

Any information, including personal details, is managed at the company’s operating offices or entities where the company is involved. This implies that your personal data may also move outside your state, or even country or administration, where data protection laws may vary from those of your jurisdiction. Patna Cabs assures that it will maintain the privacy and security of your data and will not move your information to any entity or country unless there are sufficient controls, including data security and other confidential information. Whether you permit this privacy policy, followed by your submission of your information, implies your approval of such data transmission.

Removal of data

If you wish to, you have the right to remove or edit certain personal data or request that we assist you in processing your requirement. You may edit, delete, or amend certain data within the service by signing in to your account and visiting the account settings section, wherein you are allowed to manage your personal information. You may also reach out to us if you want to make changes to the information that you have provided us. However, we may be required to retrieve certain data if we have a legal obligation or lawful basis to do so.

Personal data disclosure

• In the event that the company is involved in any merger, acquisition, or asset sale, it will be required to transfer your personal data. A prior notice will be sent to you before the transfer takes place and becomes part of a distinct privacy policy.
• Legal authorities, such as courts or government agencies, may ask the company to disclose personal information by law or in adherence to valid requests in certain situations.
• Other circumstances in which the company may be asked to disclose personal information legally include:
  • Adherence to legal responsibility
  • To protect and defend the rights or property of the company
  • Ensure the personal safety of users of the service or the public.
  • To protect against legal liability.

Security of Personal Data

The security of a user’s personal data is of utmost importance to us. However, we cannot guarantee total security of such confidential information, as no form of transmission, whether over the Internet or electronic storage, is 100% reliable or secure.

Children’s Privacy

This is to inform you that neither of our services is directly addressed to anyone under the age of 13. We do not collect personal data knowingly from any identifiable individual under the age of 13. If you are a parent or guardian who knows that the pupil has furnished personal data to us, kindly contact Patna Cabs. If it is found by the company that it has collected data from anyone under the age of 13 without the parents’ knowledge or consent, strict actions will be taken to remove the data from our databases. A parent’s consent may be required if there is a need to rely on consent as a legal basis for processing your information.

Links to other websites

Our services on the website may contain links to external websites that are not under our control. If you click on such links in any case and get directed to some other site, it is strongly advisable to go through the privacy policy of every site. We take no responsibility for the activities or privacy policies of any other website.

Updates to the privacy policy

Updates to the privacy policy are implemented over regular intervals of time. In such cases, we will notify you before when the changes are implemented and become active. We will also update the “Last Updated” section at the top of this Privacy Policy.